I had to give a 1 star review because It wouldn’t let me give 0. I would never recommend this place to anyone. The wait is unreal and the secretary’s are rude and don’t seem to care about anything. Hour and a half to get a drug test is to long. Get with the program people. Good luck :)
Absolutely terrible experience. The staff continuously lost paperwork, didn't make referrals, and lost MRI results! What makes it worse is that they had no idea that the paperwork had even come or was supposed to. Completely incompetent front desk staff, DO NOT COME HERE!! It is worth your time to get QUALITY CARE somewhere else.
I am currently at the location of Urgent Careand receptionist staff is not friendly. They seem preoccupied and didnt even ask why or what we need to be seen for. My daughter is in their system but instead of checking on it further had me fill out new patient paperwork. The receptionist also had JJ's delivered, left her station and went into the back to eat before her co worker came back. Not at all impressed.
Ok, went in because my wife broke her foot. The receptionist checked in 4 other patients(whom arrived 10+ minutes after we did and were long gone before my wife was seen) before entering my wife's information. They let some people be seen minutes after arrival(they must know somebody). We waited for over an hour and a half. By the time she was done getting x-rays we had been there for over 2 and a half hours. We left the clinic to go pick up her prescription a little after 8pm. They close at 8pm. We were told at the pharmacy that the prescription was never sent in and that the doctor must've printed it out and never gave it to us. Nobody could do anything about it because the clinic was closed. NEVER GO HERE!!
Very long wait (1.5 hours) even when there were only 4 other people in the waiting room. Staff friendly, Dr supportive of our choices. Vending machine only has junk food and drink machine only has pop. Maybe some healthier choices for the clinic? It was real nice they had a sign next to those advertising the diabetes support group. Seriously.
North Memorial Health Clinic Urgent Care is a US Health facility based in Elk River, Minnesota. North Memorial Health Clinic Urgent Care is located at 800 Freeport St #100, Elk River, MN 55330, USA.
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